Shipping & Delivery

Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient for you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s also more convenient for you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

How do you ship packages?

Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.

Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product. 

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location Estimated Shipping Time*
United States 1-3 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.

Do you provide tracking information?

Yes, once your order is shipped you will receive an email that contains your tracking information.

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